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Higher-tier portable Wi-Fi, with its additional benefits clearly explained.
Average speed
Up to 60Mbps
Devices
Up to 8
Battery
Around 8 hours
Range
12m portable
£50.00 refundable router deposit
Order before 4pm on a working day for next-day delivery.
14-day money-back guarantee
Monthly rolling after
Next working day, order before 4pm
Just plug in and go
Price stays the same 12 months
Support based in the UK
IN PLAIN ENGLISH
It runs on the same mobile signal as your phone, with portable power for life on the move. No phone line, no engineer, no holes in the wall.
SET-UP
1They’re on the label under the back cover.
2Hold the power button for 3 seconds.
3Join the Wi-Fi like any other network. A white or blue light means connected.
4Charge over USB-C. The battery light blinks while charging.
On-The-Go+ router
Wi-Fi details under the back cover
USB-C charging cable
Charge it up before you go
Quick-start guide
Three steps
Support details
UK team on 0330 229 6577
Red light? Something’s wrong with the signal or battery. Try another spot, or call 0330 229 6577.
On-The-Go+ travel ready
A travel-ready setup for people who need dependable Wi-Fi beyond one fixed address.
Side-by-side
Every plan includes unlimited data, next-day delivery and our 14-day money-back guarantee.
| Compare plans |  On-The-Go£27.99a month |  On-The-Go Plus£27.99a month |
|---|---|---|
| Performance | ||
| Download speed | Up to 60Mbps | Up to 60Mbps |
| Connected devices | Up to 8 | Up to 8 |
| Battery life | — | — |
| Indoor range | 12m portable | 12m portable |
| Cost | ||
| Refundable deposit | £0.00 | £50.00 |
| Contract length | 3 month minimum | 3 month minimum |
| Included with every plan | ||
| Unlimited data | ||
| Plug & play setup | ||
| Next-day delivery | ||
| 14-day money-back | ||
| Best for | ||
| Best for | Travel and weekends away | Frequent travellers |
| Choose a plan | View planView plan | Order On-The-Go PlusOrder On-The-Go Plus |
Portable broadband
Portable broadband
Start your On-The-Go Plus order
Confirm your address, choose when your service should start, and review everything before checkout.
Your plan includes next working day delivery when ordered before 4pm and our 14-day money-back guarantee. A returnable router deposit applies.
Answers to common questions about On-The-Go+.
Product FAQs
Most orders placed before 4pm are aimed for next-working-day delivery, subject to stock, address and courier availability. Delivery is not guaranteed.
We offer an additional 14-day money-back guarantee for eligible broadband orders where less than 10GB of data has been used. Contact our support team within the guarantee period to request it. The guarantee is subject to its published conditions, including equipment returns. The precise charges refundable under this voluntary guarantee should be confirmed in the published guarantee terms. It does not limit statutory cancellation or faulty-service rights.
Our Fair Usage Policy has a threshold of 1TB (1,000GB) per month. This is not an automatic data cap or an extra-data charge. If usage repeatedly exceeds this level, we may contact you to discuss your needs and any fair, lawful options. We do not automatically charge for additional data.
Charge the device, switch it on and connect your phone, laptop or tablet using the Wi-Fi details supplied with it.
It may work in these locations where the supplied network has suitable coverage and use is permitted under your plan. Check coverage before travelling.
This depends on the supplied router model and its charging instructions. Follow the equipment guidance provided with your device.
On the Go is our portable mobile broadband service, using a compact battery-powered router to share internet access over Wi-Fi.
You can use it in UK locations with compatible mobile coverage, subject to the package's permitted-use conditions. Coverage and speeds vary.
Battery life is approximately eight hours under typical conditions, but varies with usage, signal and the number of connected devices.
Our On the Go portable router is typically described as supporting up to eight devices, depending on model and use.
Check the battery charge, power the device off and on, and try a different location. Contact support if the SIM or network connection does not recover.
Portable broadband
Start your On-The-Go Plus order, check your coverage and choose when you want your broadband to begin.
