How can we help you?

Yes. We offer easy-to-use cordless digital phones from £39.99 one-off.

In most cases, yes. Tell us your current number when you order and we’ll check it can move over to us. Keeping your number is subject to eligibility.

Yes. Most standard home phones work with our ATA adapter (£24.99 one-off). Plug your phone into the adapter, and the adapter into your router.

On the 30-day rolling plan, yes, with 30 days’ notice. The 12-month contract has a 12-month minimum term.

Choose your plan, get your equipment (our adapter or a new digital phone), connect it to your broadband and follow our simple instructions. Then you can start making calls.

£12.99 a month, or £9.99 a month if you’re a Next Day Broadband customer.

Both cost £12.99 a month (£9.99 for Next Day Broadband customers). The 30-day rolling plan includes 500 UK minutes a month and you can cancel any time with 30 days’ notice. The 12-month contract includes 1,000 UK minutes a month and your first month is free.

On the 12-month contract your first month costs nothing. You then pay £12.99 a month (or £9.99 with Next Day Broadband) for the rest of the term.

Calls to UK landlines (local and national: 01, 02 and 03 numbers) and UK mobiles, up to your monthly minutes. Premium-rate numbers are not included.

Get in touch with our team and we’ll talk you through your options, including moving to the 12-month plan with 1,000 minutes a month.

Yes. Voicemail and caller ID are included on both plans.

A home phone service that makes and receives calls over your broadband connection instead of a traditional copper landline. Use a new digital phone, or plug your existing phone into our adapter.

No. Everything runs through your broadband connection, so there’s no landline to install or pay line rental on.

Yes, you can call 999 and 112. Because the service runs over your broadband, it needs power and a working internet connection. Keep the address on your account up to date so emergency services can find you.

No. Digital home phones need power and a working broadband connection, so keep a charged mobile handy. If you rely on your home phone, for example for a personal alarm or telecare device, tell us before you switch so we can help.